"Up and at'em, Atom Ant!"
We have persevered through re-install quagmire combined with program up-date hell. Most systems appear to be functioning normal. If not, I kill Scotty.
Want to plug this: Belarc
"The Belarc Advisor builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server."
Pretty cool. It's an easy way to find those product keys you lost when your roommate spilled red wine on your cd cases. In truth, it's an excellent tool. Download and run it, then print the results, and see what's actually on your computer. And it makes for a ready reference sheet for when you need it.
The over all support experience was pretty good from both Dell
(though I still think of it as 'mindspring'). MicroSoft was much more difficult to navigate due to the volume of updates. And why when you link to the system doesn't it figure out EVERYTHING you should download at one time? All up-dates, patches, drivers, options, everything? It's Microsoft, 'we don't have to', I know, but come on, you'd save on bandwidth.